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The UIC at a glance

We are an organisational improvement specialist providing consultancy, facilitation and training in strategy development and implementation, project management, process improvement, teamworking, leadership and data.
We also provide a variety of specialist IT systems.
With consultants based in Australia, Holland and the UK, we work in a wide variety of industries and organisations at all levels from Chief Executive to front-line staff and also run a programme of public courses and conferences.
We were established in the UK in 1992 and have been working in Australia since 1999 with a proven track record for getting results through UIMPROVE - our highly practical and participative approach.
UIMPROVE stands on firm foundations, notably the work of the improvement giants - Shewhart, Deming, Juran and Tribus.
Updated UIMPROVE Projects Framework Wallchart
We have updated this wallchart. You can see it and order your free copy here.



8-9 Apr 2025
Queensland Government
Department of Customer Services,
Open Data and
Small and Family Business
Executive Event
3-4 Apr 2025
Queensland Government
Department of Transport
and Main Roads
Corporate Division
Executive Event
1-3 Apr 2025
Universal Improvement Skills
Public Course in Melbourne
1-3 Apr 2025
Pure Innovations
Universal Improvement Skills
31 Mar 2025
Queensland Government
Department of Transport
and Main Roads
Translink Division
Tropical Cyclone Alfred Review
28 Mar 2025
Queensland Government
Department of Transport
and Main Roads
Leadership Forum
25-26 Mar 2025
Queensland Government
Department of Transport
and Main Roads
Translink Division
Team Event
18-20 Mar 2025
Queensland Government
Department of Transport
and Main Roads
Translink Division
Universal Improvement Skills
18-19 Mar 2025
Queensland Government
Department of Transport
and Main Roads
Executive Event
7 Mar 2025
Blackpool Council,
Blackpool Transport,
Edinburgh Trams and
Lancashire County Council
Tram Asset Management
Strategy Event
25-27 Feb 2025
MSV Housing
Universal Improvement Skills
11-13 Feb 2025
Broadland Housing Group
Universal Improvement Skills